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James264544742d8i
Participant
October 5, 2022
Question

Re: Could not initialize Photoshop Elements because of a program error - Windows 10

  • October 5, 2022
  • 2 replies
  • 154 views

I just installed Photoshop Elements 2022 a few days ago. It worked for a few days.Then when I started it, all of the menu desciptions were missing but it did load the image. I restarted and it worked fine.

Now I get the

Could not initialize Photoshop Elements because of a program error

I am running Windows 10 with all the latest updates. I have plenty of disk space and memory (24 GB).

I did the Ctrl, Alt, Shift trick. That did not work. The Organizer works and Elements 9 runs fine.

    This topic has been closed for replies.

    2 replies

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    October 11, 2022

    Hi @James264544742d8i,

     

    Can you please confirm if the uninstall and reinstall suggestion by Greg worked for you?

     

    Thanks,

    Medha Sharma 

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    October 6, 2022

    Try a complete uninstall/reinstall of the program.  On the uninstall, check the option to remvove preference files.  If that doesn't work, try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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