Participant

Answered

Re: Disk is full error

Forum|Forum|4 years ago
August 29, 2021
2 replies
1952 views

I have had the same problem with another old Adobe program, Photoshop Elements 2.0. I just purchased a 5 TB external drive to replace a deteriorating 3 TB external drive. When I try to save files to the new 5 TB drive, PSE says it cannot do it because the drive is full - even though it has almost 4 TB of available space. It does, however, still save files to the old 3 TB drive. Having read the solution posted above, I then partitioned the new drive into drives of about 2.5 TB each, thinking that if PSE 2.0 works with a 3 TB drive, it should work with a 2.5 TB drive. Unfortunately, I still get the same message when I try to save a file - it cannot do it because the drive is full.

Any suggestions, please?

Thank you.

Dave

This topic has been closed for replies.

Correct answer Jeff Arola

The problem is that pse 2 (as is the case with photoshop 7 of the same vintage) can't see

hard drives with free space of more that 1TB.

Photoshop elements 3 and newer had that issue corrected.

I'd suggest either saving to your boot drive and then moving the files over to the

external drive or making a partition of 1TB on the external drive.

Here's an internal drive with 1.77 TB of free space and when trying to save using pse 2, it

generates the same message you got.

Jeff Arola

Correct answer

Community Expert

The problem is that pse 2 (as is the case with photoshop 7 of the same vintage) can't see

hard drives with free space of more that 1TB.

Photoshop elements 3 and newer had that issue corrected.

I'd suggest either saving to your boot drive and then moving the files over to the

external drive or making a partition of 1TB on the external drive.

Here's an internal drive with 1.77 TB of free space and when trying to save using pse 2, it

generates the same message you got.

courageous_practiceB82A

Participant

This is still a problem with Elements 2021. I don't understand why this "feature" has not been fixed. How much space does the program need just to open??!! The video editor has no problem opening.

The app is now useless. Probably too late to get my money back.

Jeff Arola

Community Expert

Your issue is for a different reason than what this thread ia about.

(the cause was too much actual free disk space)

What operating system are you using?

How much free space does your drive have?

jane-e

Community Expert

Hi @daverudin

Since your question is about Photoshop Elements, I have moved this from a thread in the Photoshop forum where you posted.

Here is the original thread for reference:

https://community.adobe.com/t5/photoshop-ecosystem/disk-is-full-error/m-p/12024309

~ Jane

D

daverudinAuthor

Participant

Thank you, Jane, though I am still waiting for a response.

Dave

Glenn 8675309

Legend

Amazing 2.0 would even work-- I can't even get the installer to work. Seriously though- just buty the latest version- what you're using hasn't been supported for years, that alone will make it next to impossible for you to get any help with this.

Save yourself the frustration- just buy the newest version.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded