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Participant
May 25, 2017
Question

Re-install of Photoshop Elements 7 - serial number not working

  • May 25, 2017
  • 1 reply
  • 212 views

Hi

I have an old copy of Photoshop Elements 7 box set that I purchased a while ago and wanted to re-install it on my replacement laptop. I downloaded the software from the Adobe website (my new laptop doesn't have a DVD drive) and it installed okay but when I put the serial number in that is on the original DVD disk it doesn't work. Any ideas please?

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    1 reply

    Adobe Employee
    May 26, 2017

    Hi Steve,

    Request you to please provide the screenshot of the error message you get while entering serial number.

    Thanks,

    Arshla