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red_jukE
Participant
August 30, 2024
Question

Re: My Whatsapp images is not in photoshop

  • August 30, 2024
  • 1 reply
  • 527 views

I am using Photoshop Elements 15 and have the same issue with WhasApp images not displaying.

I am considering upgrading to Elements 2024 but would not bother if it still had this problem.

I have a trial version of Elements 2024 and have diccovered a fix for the above problem.

In Elements 2024 Organizer select the WhatsApp greyed image icon 

Click on EDIT on the top Toolbar and select "Edit with Photoshop Elements Editor" option.

This opens the editor and displays the Image correctly. When you close the Image in the editor it also displays correctly in the Organizer.

This also works if you select multiple WhatsApp Images.

Bad news is it does not work in Elements 15, but now I know I can upgrade to Phoshop Elements 2024 and display WhatsApp Images.

 

    This topic has been closed for replies.

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    August 31, 2024

    @red_jukE try reporting the issue on the Photoshop Elements forum

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      August 31, 2024

       

      I am using Photoshop Elements 15 and have the same issue with WhasApp images not displaying.

      By @red_jukE

       

      I've branched your post from a thread in the Photoshop forum and moved it to the Photoshop Elements forum.

       

      Have you tried WhatsApp support? https://www.whatsapp.com/contact

       

      Jane

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