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Lawrence28840445vt3n
Participant
Mar 13, 2023 12:22 AM UTC
Question

Re: Old versions of Photoshop Elements

Vipin,

 

My situation is rather unique. I had purchased an old version of Adobe Photoshop Elements 12 from a retailer. It was never used/installed/actiated. Yes, I am intellectually challenged. I would like to know if I would be able to upgrade to a newer version of Elements. I tried to install the software, but it caused my computer to err. Do you have directions/suggestions/whom I could contact for me? Thanks?

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Mar 13, 2023 2:16 PM UTC

    If you have the serial number of Photoshop Elements 12 (you will need it to install the upgrade), then go here:

    https://www.adobe.com/products/photoshop-elements.html

    and click Buy now.

    Then choose License upgrade from the Type dropdown (where it says Full license).

     

    To find your serial number:

    https://helpx.adobe.com/photoshop-elements/kb/find-serial-number-elements.html

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