Re: The install fails to work properly, I just bought your product and am extermely dissatisfied with support. What do I do? How can I talk to someone?

I have been trying to get Adobe elements 2018 work, the last Elements I had was 10 and Now I think I remember why I don't buy Adobe is because you can't talk to a person so if you have problems which is usual for Adobe you are SOL. I will see if I get any response but I am betting it was $80.00 down the toilet

John

PS if I don't hear anything I will kill myself to get the word out how bad Adobe it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Process:               Adobe Elements 2018 Organizer [33393]

Path:                  /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Elements 2018 Organizer.app/Contents/MacOS/Adobe Elements 2018 Organizer

Identifier:            com.adobe.ElementsOrganizer2018

Version:               16.0 [16.20171215.m.115752] (16.0.0)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Elements 2018 Organizer [33393]

User ID:               501

Date/Time:             2018-01-02 12:33:06.200 -0700

OS Version:            Mac OS X 10.11.6 (15G1611)

Report Version:        11

Anonymous UUID:        888F55C2-DA01-EB94-400F-290B98741D4F

Sleep/Wake UUID:       F2869E44-8781-4793-85D2-5CBB69C64036

Time Awake Since Boot: 150000 seconds

Time Since Wake:       1000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGSEGV)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Global Trace Buffer (reverse chronological seconds):

835.926346   CFNetwork                 0x00007fff90037659 TCP Conn 0x7fbc2a6d2eb0 complete. fd: 94, err: 0

835.926854   CFNetwork                 0x00007fff900c5f33 TCP Conn 0x7fbc2a6d2eb0 event 1. err: 0

835.982905   CFNetwork                 0x00007fff9003692b TCP Conn 0x7fbc2a6d2eb0 started

835.983502   CFNetwork                 0x00007fff8fffa53b Creating default cookie storage with default identifier

835.983502   CFNetwork                 0x00007fff8fffa506 Faulting in CFHTTPCookieStorage singleton

835.983502   CFNetwork                 0x00007fff8fffa395 Faulting in NSHTTPCookieStorage singleton

(Edited by Moderator to remove Phone Number and unneeded text)