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glamorous_Flutter1549
Known Participant
July 30, 2026
Question

Recently I had to re-download Windows 11 twice. Once I re-installed Photoshop Elements 2021, my printing feature will not let me print. I also replaced a printer a few weeks ago. It's been maddening as I so rely on my Photoshop. Help?

My Photoshop 2021 doesn’t seem to want to connect to my printer after re-downloading Windows 11. I have the DVD Rom and have used it and depend on it so much I can’t be without it. I’ve re-installed it twice and still the same issue. This never happened before. May be an issue with the new printer or my cellular “wi-fi” from Verizon. Can anyone suggest a fix? Thanks so much.

    10 replies

    imjack2
    Inspiring
    October 17, 2026

    After you last installed Windows, did you also install the software that came with your new printer? Although most printers are compatible with Windows and are recognized correctly, printing problems can still occur with new printers.

    A basic test is to type a few sentences in Windows Notepad and try to print the page. If it prints successfully but other programs still cannot print, you should then check the print settings in those programs.

    Here’s a screenshot from Photoshop Elements Organizer showing my printer’s settings window, which appears after I right-click the selected image. If this window appears but the page does not print, the problem is likely with the connection between your computer and printer. That is where you should start troubleshooting.

    HTH

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    glamorous_Flutter1549
    Known Participant
    October 16, 2026

    Is the newest PSE download only for 3 years? What version is best as it starts at $99.99. I currently have Adobe Photoshop Elements 2021 which will not fully function with the new printers. Help?

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    Known Participant
    October 17, 2026

    Don’t bother I had 2021 and the printer issue so paid £90 to upgrade to 26 and guess what - exact same issue with the printing!! Adobe no help whatsoever 👎

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    glamorous_Flutter1549
    Known Participant
    August 1, 2026

    Will be getting a new printer. Will be back if this doesn’t fix things. Thanks.

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    Known Participant
    October 16, 2026

    It’s not your printer its PSE

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    Greg_S.
    Community Expert
    Community Expert
    July 31, 2026

    Did you try resetting the Preferences in the Editor?

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    Greg_S.
    Community Expert
    Community Expert
    July 30, 2026

    Are you printing in the Editor or the Organizer? Or both?

    If you had to reinstall Windows, you should download and install the latest print driver from your printer’s maker.  

    Older versions of Elements do not like Wi-fi printers.  If you have one, change your default printer to anything but the wi-fi printer.  You can even use a virtual PDF printer as your default printer.  Then when you are in the Print dialog, change to your wi-fi printer.

     

    You haven’t told us whether you reinstalled Windows from scratch on a blank drive or whether you did some kind of repair installation.  You may want to reset the Preferences under the Editor’s Edit>Preferences>General dialog.  That usually takes care of most printer connection issues.

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    glamorous_Flutter1549
    Known Participant
    July 31, 2026

    I always have printed in the Editor and recently tried the Organizer and it worked once. I do have very poor Verizon which is a celular “wi-fi” and much trouble connecting a new printer and so forth. I will try to print from Acrobat. Also when I put a picture in Editor and hot print, it closes out the page. I am going to switch to another internet provider which is satellite.

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    glamorous_Flutter1549
    Known Participant
    July 31, 2026

    I meant “hit” print.

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