Recurring installation routine after successful PS Elements download

Forum|Forum|5 years ago
December 12, 2020
2 replies
382 views

I recently purchased Photoshop Elements - necessitated by shift to 64 bit & obsolescence of my old Photoshop software (which served me well enough) - downloaded & installed on iMac Catalina. The icon is in the dock but every time I click on to open, Elements runs through the installation procedure again. The programme runs OK, but I'd like to know how to get the programme to recognise that it is installed, full stop, so I don't need to go through this routine again & again.

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T

Test Screen Name

Legend

Remove Elements from the Dock, and add it again. Be sure you add the app in the Applications folder. You may have added the installer to the Dock instead of the actual app.

T

Terry5C57Author

Participant

Thank you for your response. Your diagnosis & advice seem logical, but unfortunately I seem to be stuck in the same loop. I've removed from Elements from dock but the app doesn't load into my Applications forlder (Catalina) when I run through the Installer routine. I get the screen "What would you like to do today' (which seems a very odd questions as I'm trying to install the app. I can open the programme by selecting the 'edit photo' option but no option to load to my Applications folder. I am missing a trick here!

T

Test Screen Name

Legend

Hmm, where did you buy this from, and how did it come (DVD, download...?) I think there are different ways to install.

A

Anonymous

Moving to the Photoshop Elements forum from Photoshop

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