refine effect stopped working

Forum|Forum|4 years ago
May 8, 2021
2 replies
726 views

refine effect quit working in B&W color pop, low key, etc. even if i move opacity all the way to 0. will not add. will not subtract. i'm using elements 2019. this is the first time this issue has arose. i've tried multiple photos using RAW and JPEG.

Problem or error

This topic has been closed for replies.

Greg_S.

Community Expert

What OS are you using?

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

heyitsscottAuthor

Participant

thanks, Greg. i should have mentioned i was working on windows 10 pro. i tried reset preferences and relaunched without any luck.

jane-e

Community Expert

Hi @heyitsscott

Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted to PS Elements.

~ Jane

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