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T
tobiass70855893
Participant
February 21, 2017
Question

Refresh of the facebook contact list

  • February 21, 2017
  • 1 reply
  • 941 views

During the first installation you are asked to connect Photoshop Elements Organizer with your facebook contact list. I like this feature as it eliminates the need to create own name tag's. This download or connection seems to a one time thing and i could not find a way to refresh or update the contact list again. Is there any function to refresh the facebook contact list in Photoshop Element Organizer from time to time? As I luckily got more friends over the time I would like to Tag them also on the pictures i shot.

Thank you for any feedback.

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1 reply

A
Adobe Employee
arshla jindal
Adobe Employee
February 22, 2017

Hi,

Facebook friend list doesn't refresh own it's own. But there is a way to download it afresh. Please follow the directions listed below:

1. Logout of facebook from facebook dialog and quit Organizer.

2. WIN:  Go to file explorer , type %appdata% in top text bar and hit enter, Now navigate to Adobe\Elements Organizer\15.0\Organizer\OLS   (Note: Please select the version folder, 15.0 in my case, as per your Elements version)

     MAC: Go to ~/Library/Application Support/Adobe/Elements Organizer/15.0/Organizer/OLS.

3. Find and delete the file facebook-contactList,xml from this location.

4. Now on launching Organizer, when you would initiate the sharing to Facebook workflow again, you would get a prompt to download friend list as well which would be a fresh one.

I hope this would resolve your query. Get back to me in case of any doubts.

Thanks,

Arshla

K
Kendrew Luk
Participant
August 1, 2017

tried to remove the captioned file and logout the facebook service, but elements organizer seemed no longer prompt to download the friend list again...

Thanks for the help.

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