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chrisgorringe
chrisgorringe
Participant
November 30, 2019
Answered

Registered Photoshop Elements 2019 to wrong Adobe account

  • November 30, 2019
  • 2 replies
  • 501 views

Hi.

I purchased two copies of the Photoshop Elements 2019 and Premier Elements 2019 suite for our church but I accidentally registered the first installation of Elements to my own Adobe account which was not correct for the church. As the product is an Educational edition, how do I go about removing the registration from my account so that I can register it against the correct account?

Many thanks in advance.

This topic has been closed for replies.
Correct answer Peru Bob

.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
December 10, 2019

I'm glad you've got it sorted. 

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
November 30, 2019

.

chrisgorringe
chrisgorringeAuthor
Participant
December 10, 2019

Thanks Peru. Adobe Support did indeed solve the problem and transferred the license to the correct account.

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