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Participant
September 22, 2019
Answered

Reinstall

  • September 22, 2019
  • 2 replies
  • 3964 views

When I bout Photoshop Elements it was for my Windows, it crashed and now I have a Imac. After chatting with a couple people from Adobe, I'm still not having any luck and they told me to come to this group.

They sent me a link to download on my MAC and told me my serial number will work and it's not working. Can anyone help?

    This topic has been closed for replies.
    Correct answer 99jon

    You would need the boxed version with disks for Windows & Mac. If you originally purchased a download it will be Windows only.

     

    PSE 2020 is expected soon; so consider purchasing an upgarde when available. In the meantime use PSE 2019 as a free trial for 30 days.

    2 replies

    99jon
    99jonCorrect answer
    Legend
    September 22, 2019

    You would need the boxed version with disks for Windows & Mac. If you originally purchased a download it will be Windows only.

     

    PSE 2020 is expected soon; so consider purchasing an upgarde when available. In the meantime use PSE 2019 as a free trial for 30 days.

    davescm
    Community Expert
    Community Expert
    September 22, 2019

    Hi

    I've moved your post to the Photoshop Elements forum where you are more likely to get help with your question

    Dave