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darins9411655
Participant
March 30, 2017
Question

Reinstalling Adobe Photoshop Elements 15

  • March 30, 2017
  • 5 replies
  • 28301 views

My software started crashing each time I tried to create a photo collage.  I uninstalled the software and need to reinstall.  What is the process?  Thanks

    5 replies

    Greg_S.
    Community Expert
    Community Expert
    August 18, 2025

    @manuel_9756 If you have both Premiere Elements and Photoshop Elements, they will have different serial numbers.  You can find both numbers if you go to the Products page of your Adobe account.  If that does not answer your problem, please let us know the exact wording of the error message you are receiving.

    Participant
    August 18, 2025

    hola tengo mi numero de cuenta de adobe premier 15, y no me la acepta

     

    Participant
    August 18, 2025
    No acepta el número de serie que tengo
    Participant
    October 19, 2017

    I am resetting my laptop and will need to reinstall Photo Shop, do I follow the same procedure as noted in this thread?

    Participant
    October 19, 2017

    Where do I find my serial number?

    Peru Bob
    Community Expert
    Community Expert
    October 19, 2017

    loum53997165  wrote

    Where do I find my serial number?

    Find your serial number

    Peru Bob
    Community Expert
    Community Expert
    March 30, 2017

    Uninstall via Control Panel.  Then use the Adobe Cleaner Tool (yes, it works for Photoshop Elements, too):

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Then download from here:

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    following these instructions:

    Start the installer after downloading

    99jon
    Genius
    March 30, 2017

    You can download and install from the link below and validate with your serial number.

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10