Participant

Question

Reinstalling Adobe Photoshop Elements 15

Forum|Forum|8 years ago
March 30, 2017
5 replies
28301 views

My software started crashing each time I tried to create a photo collage. I uninstalled the software and need to reinstall. What is the process? Thanks

Community Expert

Community Expert

@manuel_9756 If you have both Premiere Elements and Photoshop Elements, they will have different serial numbers. You can find both numbers if you go to the Products page of your Adobe account. If that does not answer your problem, please let us know the exact wording of the error message you are receiving.

Participant

hola tengo mi numero de cuenta de adobe premier 15, y no me la acepta

Participant

No acepta el número de serie que tengo

Participant

I am resetting my laptop and will need to reinstall Photo Shop, do I follow the same procedure as noted in this thread?

Participant

Where do I find my serial number?

Community Expert

Community Expert

loum53997165 wrote
Where do I find my serial number?

Find your serial number

Community Expert

Community Expert

Uninstall via Control Panel. Then use the Adobe Cleaner Tool (yes, it works for Photoshop Elements, too):

Use the Creative Cloud Cleaner Tool to solve installation problems

Then download from here:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

following these instructions:

Start the installer after downloading

Genius

You can download and install from the link below and validate with your serial number.

Download Photoshop Elements | 15, 14, 13, 12, 11, 10