Reinstalling after a crash

Question

I have a licenced copy of Photoshop Elements 10

I have never felt the need to upgrade since I do not use it that much and 10 does all I need.

Over the years I have installed it on 2 different computers. The first one crashed years ago and just recently the second one crashed. When I got a new computer I tried to install it but get the message that in order to install on another computer I must first disable it on one of the two computers I already have it on. (screen shot attached) Since both sytems are dead, I am can not disable it on either of them. Is there a way to bypass this and install Elements on my new system?

hatstead · Answer

This is a user-to-user board and we can not reactivate the software for you. There have been postings by others that Adobe's servers are no longer enabled to do this for old versions of the software. Suggest that you log on to your account at Adobe to check that your licensed copy of PSE is listed, and chat with an agent to confirm & ask if they are now able to reactivate. Let us know how you make out.

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