Skip to main content
R
robyni47021028
Participant
January 30, 2020
Answered

Reinstalling Elements 13

  • January 30, 2020
  • 2 replies
  • 1254 views

I had Photoshop Elements that came preloaded on a Dell computer several years ago. I recently lost my house and all my possessions in a bushfire. I'm wondering if it is possible to download and reinstall Elements 13 on a new computer I have purchased. I no longer have the original key - it was destroyed along with the computer!

This topic has been closed for replies.
Correct answer 99jon

If you originally registered the product in your Adobe account you may find the key under the Plans/Purchases tab.

 

Without the serial number it will be impossible to re-install the software. PSE 2020 is now available which you can try free for 30 days.  

 

2 replies

F
Fancy_life1587
Participant
April 9, 2020

el problema que tengo es que al poner adobe premier element en una nueva computadora me dio un periodo de prueba y compre el programa con los dos cd's una para mac y otro pc pero ya desistele en la otra computadora y use varios metodos y no deja entra al programa dice que el numero de serie ya esta en uso y lo desistale de la otra que ponga un numero diferente hablo y no contestan llevo horas dedicado a esto y nadie responde si tengo el programa nuevo en caja con serial y clave y los e comprado desde la version 4 hasta la 19 pero en la version 13 hace unas cosas diferentes a los demas por eso me gusta usarlo pero no puedo ya se termino el tiempo de prueba y ahora no me daja entrar y es comprado

99jon
99jon
Legend
April 9, 2020

If you have already activated the software on two computers and want to install on a third you need to de-activate one of the earlier installations. Launch the Editor on one of the older computers and use the menu:

Help >> Sign-out

D
Deanna R.
Participant
January 12, 2021

I signed out and uninstalled PSE 13 on one of my devices but now it says my serial code could not be validated on the new device when I rey to activate it there.

99jon
99jonCorrect answer
Legend
January 30, 2020

If you originally registered the product in your Adobe account you may find the key under the Plans/Purchases tab.

 

Without the serial number it will be impossible to re-install the software. PSE 2020 is now available which you can try free for 30 days.  

 

R
robyni47021028Author
Participant
February 7, 2020

I realized I had registered the product with Adobe. Logged onto my account and the key was there!! All reinstalled!!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices