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paulh45183398
Participant
February 20, 2017
Answered

reloading Elements 10

  • February 20, 2017
  • 1 reply
  • 532 views

Can I re-install Elements 10 over an existing version?

    This topic has been closed for replies.
    Correct answer Peru Bob

    Uninstall, use the Adobe Cleaner Tool (yes, it works for Photoshop Elements), and reinstall:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    You may, however, want to try resetting the preferences first:

    Go to C:\Program Files \Adobe\Photoshop Elements 10 and launch "PhotoshopElementsEditor.exe"  . While launching press "Ctrl+Alt+Shift" and continue pressing it until you see the dialog box to delete the preference file.Press yes in the dialog box. Make sure as soon as you launch press the "Ctrl+Alt+Shift" .

    Another way to delete preferences is to close the PSE and go to C:\Users\<Your User Name>\AppData\Roaming\Adobe\Photoshop Elements\10.0\Editor (Win 7) and delete the "Adobe Photoshop Elements 10 Prefs.psp" file and then relaunch PSE.

    1 reply

    hatstead
    hatstead
    Inspiring
    February 20, 2017

    paulh45183398  wrote

    Can I re-install Elements 10 over an existing version?

    Each version of PSE is independent. You can have 2 versions on the same computer.

    If this is not what you wish to do, please clarify.

    P
    paulh45183398Author
    Participant
    February 20, 2017

    The version I am using now is extremely slow and erratic. Some things do not respond at all, such as clicking on the "home" symbol. Nothing happens when I do that. If I want to edit a photo, the editor does not appear for a very long time. I think a re-load of the program might help. If I do reload, must I remove the present---possibly corrupted?-- version?

    Thanks.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    February 20, 2017

    Uninstall, use the Adobe Cleaner Tool (yes, it works for Photoshop Elements), and reinstall:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    You may, however, want to try resetting the preferences first:

    Go to C:\Program Files \Adobe\Photoshop Elements 10 and launch "PhotoshopElementsEditor.exe"  . While launching press "Ctrl+Alt+Shift" and continue pressing it until you see the dialog box to delete the preference file.Press yes in the dialog box. Make sure as soon as you launch press the "Ctrl+Alt+Shift" .

    Another way to delete preferences is to close the PSE and go to C:\Users\<Your User Name>\AppData\Roaming\Adobe\Photoshop Elements\10.0\Editor (Win 7) and delete the "Adobe Photoshop Elements 10 Prefs.psp" file and then relaunch PSE.

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