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kellin18370724
Participant
January 26, 2017
Question

Reset activation count?

  • January 26, 2017
  • 2 replies
  • 395 views

So I need to add Photoshop Elements to my other laptop but it only allows you to have it 2 different places. It is on my Computer and my Laptop that is currently not accessible and won't turn on. Is there a way I can reset the activation count or what should I do if I can't uninstall it on my other laptop?

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    2 replies

    RaushanKumar
    Adobe Employee
    RaushanKumar
    Adobe Employee
    January 26, 2017

    Hi,

    Please refer below links.

    Creative Cloud "Activation limit reached" or "Sign-in failed" error

    Creative Cloud activation and sign-in troubleshooting

    If above links don't work for you then please reach out to our customer care from below link.

    Contact Customer Care

    Thanks,

    Raushan

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    January 26, 2017

    Contact Customer Care  They can reset activation for you. It helps to register your copy of Elements with them.

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