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Participating Frequently
December 14, 2022
Question

Restore catalogue in Photoshop Elements 2023

  • December 14, 2022
  • 1 reply
  • 2582 views

Hi,

I just bought a new laptop with Windows 11, version 22H2 for x64.

On my old laptop I had Photoshop Elements 2018. I bought an upgrade to PE 2023 from Adobe and installed it on my new laptop which worked fine.

I then wanted to restore my catalogue but I can`t get it to work. I have the backup on an external hard drive. I clicked on restore from hard drive and chose backup.tly. I then clicked on restore files and catalogue to original location. I am not sure if it should be restored to Elements 2023 Organizer or Photoshop Elements 2023. I have tried both and both times a window comes up saying ”You have no write permissions or write access (it is in Swedish so I don`t know which translation is correct) to the file you marked. Mark another file.”

What in the world is wrong?? What shall I do?

Hope to get some help.

Sture Persson

This topic has been closed for replies.

1 reply

Adobe Employee
December 16, 2022

Hi,

 

What destination did you choose in 'Restore To'? This is the location where your catalog database and media files will be copied to, and it needs to be a location on your computer you have write access to.

 

Thanks!

Participating Frequently
December 16, 2022

Hi Somya,

I restored to C: /Program/ Adobe/ and then tried both Elements 2023 Organizer and Photoshop Elements 2023  and both times a window came up saying ”You have no write access  to the file you marked. Mark another file.” 

I don`t know what other file I could mark?

Hope you can figure out what I shall do.

Thank you.

Sture Persson

 

 

Participating Frequently
December 19, 2022

Hi,

I don`t seem to get anywhere. Can someone PLEASE help me with my problem!

Sture Persson