Skip to main content
swedish birdwatcher
Participating Frequently
Dec 14, 2022 11:17 AM UTC
Question

Restore catalogue in Photoshop Elements 2023

Hi,

I just bought a new laptop with Windows 11, version 22H2 for x64.

On my old laptop I had Photoshop Elements 2018. I bought an upgrade to PE 2023 from Adobe and installed it on my new laptop which worked fine.

I then wanted to restore my catalogue but I can`t get it to work. I have the backup on an external hard drive. I clicked on restore from hard drive and chose backup.tly. I then clicked on restore files and catalogue to original location. I am not sure if it should be restored to Elements 2023 Organizer or Photoshop Elements 2023. I have tried both and both times a window comes up saying ”You have no write permissions or write access (it is in Swedish so I don`t know which translation is correct) to the file you marked. Mark another file.”

What in the world is wrong?? What shall I do?

Hope to get some help.

Sture Persson

This topic is closed to new replies. Start a new post to keep the conversation going.

12 replies

Adobe Employee
Somya_Agarwal
Adobe Employee
Dec 16, 2022 6:51 AM UTC

Hi,

 

What destination did you choose in 'Restore To'? This is the location where your catalog database and media files will be copied to, and it needs to be a location on your computer you have write access to.

 

Thanks!

Translate
swedish birdwatcherAuthor
Participating Frequently
Dec 16, 2022 3:35 PM UTC

Hi Somya,

I restored to C: /Program/ Adobe/ and then tried both Elements 2023 Organizer and Photoshop Elements 2023  and both times a window came up saying ”You have no write access  to the file you marked. Mark another file.” 

I don`t know what other file I could mark?

Hope you can figure out what I shall do.

Thank you.

Sture Persson

 

 

Translate
swedish birdwatcherAuthor
Participating Frequently
Dec 19, 2022 5:22 PM UTC

Hi,

I don`t seem to get anywhere. Can someone PLEASE help me with my problem!

Sture Persson

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices