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Participating Frequently
December 20, 2023
Question

Restore created a duplicate nested Pictures folder - Need Help

  • December 20, 2023
  • 2 replies
  • 912 views

I recently purchased a new Windows 11 computer. I backed up the My Catalog file on the old computer to an external hard drive, installed PSE 2020 on the new machine along with my Pictures folder, which was also backed up on the external drive, and then did a restore. At that time I was unaware of the user name assigned to the computers. The old computer user was Joe, the new computer user is gill2. Within my Pictures folder, I now have a new folder named Users with "Joe" nested inside. Within that folder is a duplicate Pictures folder! PSE now points to the duplicate Pictures folder to upload and edit photos -> C:\Users\gill2\Pictures\Users\Joe\Pictures. Changes I make in one folder are NOT duplicated in the other. 

 

How can I get Elements to use C:\Users\gill2\Pictures\?  -- Thanks in advance.

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2 replies

MichelBParis
Legend
December 20, 2023

Hi @Joseph5C9E 

quote

I recently purchased a new Windows 11 computer. I backed up the My Catalog file on the old computer to an external hard drive, installed PSE 2020 on the new machine along with my Pictures folder, which was also backed up on the external drive, and then did a restore. At that time I was unaware of the user name assigned to the computers. The old computer user was Joe, the new computer user is gill2. Within my Pictures folder, I now have a new folder named Users with "Joe" nested inside. Within that folder is a duplicate Pictures folder! PSE now points to the duplicate Pictures folder to upload and edit photos -> C:\Users\gill2\Pictures\Users\Joe\Pictures. Changes I make in one folder are NOT duplicated in the other. 

 

How can I get Elements to use C:\Users\gill2\Pictures\?  -- Thanks in advance.


By @Joseph5C9E

You are not alone.

In my view,  the problem has not been only the change of your user name. There has also been changes from Microsoft (Pictures vs My Pictures...)

The result is that the length of the full path name is increased unnecessarily. Just compare the full path with the user name to the 'shortcut' starting with Pictures or My Pictures. You get four subfolder steps without pictures. By the way, many PSE users don't realize that the default folder steps are just a Microsoft shortcut for the full user hierarchy.

That's the reason why I have always been advocating NOT using the Microsoft default for pictures, but to create your own photo master folder just under the root drive of your chosen disk. I believe that choice is also recommended for Lightroom users.

 

To shorten the length of the full path including the unnecessary subfolders  steps, it's generally possible to use the drag and drop function to move a whole master folder with its subfolders to a new master folder in the folders tree panel.

 

Participating Frequently
December 21, 2023

Thanks for your reply. I'm not sure that I totally understand. Are you suggesting that I create a new folder in the C drive? Here:

Would I drag just the Pictures folder (from C:\Users\gill2\Pictures\Users\Joe\Pictures) to that location? How would I get Elements to find it?

 

Thank you for your patience. I appreciate your expertise.

MichelBParis
Legend
December 22, 2023
quote

Thanks for your reply. I'm not sure that I totally understand. Are you suggesting that I create a new folder in the C drive? Here:

 

Would I drag just the Pictures folder (from C:\Users\gill2\Pictures\Users\Joe\Pictures) to that location? How would I get Elements to find it?

 

Thank you for your patience. I appreciate your expertise.


By @Joseph5C9E

Yes.

 

I recommend to create your own master folder just under the C : root (something like My Photos then to drag the ...\Joe\Pictures subfolder over My Photos.

 

THat will move, that means copy each individual media file to the new destination, and when everything is copied, that will delete the files in the original destination. No risk to lose the originals in case of a power failure.

That will take time since each item location (drive and path) will be updated in the catalog.

 

Your original catalog folder won't be moved, only updated

 

 

Greg_S.
Community Expert
Community Expert
December 20, 2023

You say that you backed up the My Catalog file (I assume you mean folder) and your My Pictures folder to an external drive and then did a restore.  It is unclear to me whether you used the Organizer to perform these operations or whether you used some other backup or copy procedure.

 

There are other solutions to you problem but the cleanest way for you to get to where you want to be is to start over.  Do a full backup of your catalog using the Organizer's Backup procedure.  Then, when you restore that backup to the new machine, use the option to restore to the Original Location.  Now, here is where it may get a little tricky because you have different User names set up on the two computers. 

 

(It has been so long since I have performed such an operation that I'm not sure whether this will work for you.  Perhaps that is what you have already done.  If that is the case, I suggest creating a new user account on your new machine with exactly the same name as the one on the old computer (Joe).  If you then log in under that account - I suggest you make it an Administrator account if possible - there should be no problem with restoring the catalog to the new computer.)

 

For further information about the backup/restore procedure see this HelpX Article.

 

If this doesn't work as expected, I can give you some other steps for you to make the changes manually.

 

One final point:  It is not clear to me what you mean when you say PSE now points to the duplicate Pictures folder to upload and edit photos.  If you are talking about Watched Folders or the default for saving files, these can easily be changed.

Participating Frequently
December 21, 2023

I backed up My Catalog on the old computer using the function in the Organizer. It was a full backup (not incremental) to the external drive. The Picture folder on the old computer was backed up to the external drive via the SyncBack backup program. Once I got the new computer up and running, I copied the Picture folder to the new computer. Then I installed PSE 2020 on the new computer. I then opened the PSE Organizer and used the Restore function. I am not sure if I was given the option to restore in the original location. I remember that I was not able to "Restore Original Folder Structure", it was greyed out. I had accessed an MS webpage similar to the help link you provided above in advance.

 

Regarding your point in your last paragraph, I believe I can only edit photos in the folder:  C:\Users\gill2\Pictures\Users\Joe\Pictures

 

If I create a new user account, will all of my documents, videos, downloads, etc. be accessible for that user or will I have to toggle between the two accounts?

 

Thanks for your patience. For me a computer is like a car, I can drive it and fill it with gas. Anything beyond that is out of my wheelhouse.