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Known Participant
January 17, 2021
Question

Restore Not Showing All Photos

  • January 17, 2021
  • 1 reply
  • 238 views

I've done system restore but only a small portion of my photos show up under Media.  However when I try to import those that are missing I get an error message.   When I look at My Catalog on the computer all of the pictures are there but they aren't showing up in Elements Organizer!  I tried a repair which didn't help.

 

I don't know what to do now. Should I delete all pictures in Organizer and try to restore again?

 

Pat

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1 reply

Greg_S.
Community Expert
Community Expert
January 17, 2021

What OS and version of Elements are you using? Are you talking about a Restore from an Elements Organizer Backup?

What do you mean when you say only a small portion of your photos show up under Media?  Which photos are showing and which aren't?   Do you have the proper View menu selections enabled?

 

Do you have all Media showing or is the catalog filtered somehow (perhaps by you selecting a folder), in which case you should see the All Media button available to click.