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ctsuhako
Participant
December 11, 2023
Question

Restore Photoshop Elements 2024 To New Computer

  • December 11, 2023
  • 1 reply
  • 1541 views

I am trying to move Photoshop Elements 2023 from my old computer running Windows 10 to a new computer running Windows 11 and Photoshop Elements 2024.  I open Organizer in 2024 and go to File-Restore Catalog, browse to the removable drive and restore to C:\Users\MyName\Pictures (same folder structure as old computer) with Restore Original Folder Structure.

 

On my old PC the file layout is: C:\Users\MyName\Pictures\Adobe\Digital Camera Photos.

When restoring to the new PC Elements creates a three different folder structures: C:\Users\MyName\Pictures\Documents and Settings

C:\Users\MyName\Pictures\Users

C:\Users\MyName\Pictures\MyName Pictures 3

 

Why is it not creating the exact same folder structure as on the backup from the old pc?

The backup is from Elements 2023 and not 2024. Would that make a difference? I have restored from other versions before and have not had this different naming scheme.

 

Thanks!

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    1 reply

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    December 11, 2023

    Do you have exactly the same User name on both computers? 

    And did you use the restore to the Orignial Location option?  Or did you use the Restore to New Location (with Original Folder Structure) option. 

     

    I know this can be very confusing.  Take a look at this HelpX Article for more details about how the folder options work.

    C
    ctsuhakoAuthor
    Participant
    December 12, 2023

    Thanks, Greg. Exact same user name. I did the Restore to New Location (with Original Folder Structure). I will take a look at the link and see if that helps.

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