retrieving lessons

Forum|Forum|6 years ago
April 9, 2020
3 replies
383 views

When I try to retrieve the lesson files I downloaded to the organizer I keep getting file is damaged or in format cannot be included in elemants org.

How to

This topic has been closed for replies.

Greg_S.

Community Expert

The site you linked is only for purchasers of the book who have an account. So, please attach one of the files to a post on the forum. You cannot do it by email. And you may have to make a post, then edit it by clicking on the . . . More button below your post. You will then have an opportunity to attach a file.

J

jimkirjr66Author

Participant

Thanks for trying to help. Im not much of a computer person,I do not know how to attach a file. I ll just remove the program
Sent from Mail for Windows 10

Greg_S.

Community Expert

You haven't told us which version of Elements you are using, nor what format the files are. If you are using a newer version of Elements, the Organizer will not import pdf files. Please post a link to the website where you got the files if it is publicly available. Otherwise, please attach a sample here.

J

jimkirjr66Author

Participant

I purchased photoshop elements 2020 And in the book I went to WWW.sdobepress.com/PSECIB2020 and downloaded the files tat was there
Sent from Mail for Windows 10

Greg_S.

Community Expert

What OS and version of Elements are you using?

Where did you get the files from? What format are they? Can you upload a sample here.

J

jimkirjr66Author

Participant

I pusrchased the photoshop elem book,went to adobe website downloaded. Created my folder(im using windows explorer)I see all my lessons but I cant get photos from files and folders,That is where I getfile damaged box
Sent from Mail for Windows 10

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