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Participant
June 16, 2017
Answered

Run Elements 15 on 3 PCs

  • June 16, 2017
  • 4 replies
  • 593 views

Hi, I've just bought Elements 15 through the Windows 10 store and thought like other Windowls 10 apps you'd be able to run it on a few PCs. I've done some searching and found out you can only run it on 2. I've also found out you can sign out of one and sign in to another PC, problem is after searching on here I can't find the way to do it. Apparently you're supposed to hit help then sign out, but in 15 I can't find sign out

So my question is how do I sign out on one PC and sign into another.

Thanks

    This topic has been closed for replies.
    Correct answer John Waller

    Seems like the Windows Store version is very generous allowing up to 10 simultaneous installations on Windows 10 devices. Far more than the two allowed by Adobe.

    Buy Adobe Photoshop Elements 15 - Microsoft Store

    "Installation

    Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices"

    4 replies

    Participant
    June 17, 2017

    I downloaded another Store app and it worked so whatever is wrong it's isolated to Elements by the look of it, could be Permissions, don't know.

    Anyway I had another HDD with Windows Insider on it, connected that, downloaded Elements booted it up and it worked with no problems, so problem solved.

    So it looks as though the people who said it can go on more than 2 PCs are correct, the confusion seems to be the difference between the retail version and the Store version.

    Thanks to the all the people who replied it made it easier to solve the problem.

    John Waller
    Community Expert
    Community Expert
    June 16, 2017

    theot37850189  wrote

    Hi, I've just bought Elements 15 through the Windows 10 store and thought like other Windowls 10 apps you'd be able to run it on a few PCs. I've done some searching and found out you can only run it on 2.

    Where did you get your information? Got a link?

    The Windows 10 Store says up to 10 simultaneous installations on Windows 10 devices.

    Buy Adobe Photoshop Elements 15 - Microsoft Store

    Are you installing on Windows 10 devices?

    Participant
    June 16, 2017

    I've got it running on a Surface Pro and a HP AIO, they're both a bit slower than I would like for heavy editing so I thought I would try it on my gaming rig Core i7 with 16GB ram and a G Force 960 with 6GB ram to get a bit more speed. After installing it came up with an error and also said I might not have the right liscencing. I thought it was a bit strange because normally Windows 10 apps run on a few computers, maybe there's an error. I might reinstall.

    Everything is Windows 10 with the Creators Update.

    MichelBParis
    Legend
    June 16, 2017

    theot37850189  wrote

    Hi, I've just bought Elements 15 through the Windows 10 store and thought like other Windowls 10 apps you'd be able to run it on a few PCs. I've done some searching and found out you can only run it on 2. I've also found out you can sign out of one and sign in to another PC, problem is after searching on here I can't find the way to do it. Apparently you're supposed to hit help then sign out, but in 15 I can't find sign out

    So my question is how do I sign out on one PC and sign into another.

    Thanks

    I think the difference you have seen in the way to deactivate is due to the fact you bought Elements from the Windows 10 store. If you buy it from Adobe or other resellets, you really have the option to 'sign in' and 'sign out' from the Help menu. Maybe there is a different kind of licence for the Windows store. I would ask Microsoft.

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    June 16, 2017

    Seems like the Windows Store version is very generous allowing up to 10 simultaneous installations on Windows 10 devices. Far more than the two allowed by Adobe.

    Buy Adobe Photoshop Elements 15 - Microsoft Store

    "Installation

    Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices"

    John T Smith
    Community Expert
    Community Expert
    June 16, 2017

    You may sign out/in of a CLOUD subscription to "toggle" between three (or more) computers

    Elements uses a serial number, not a Cloud subscription, so deactivating and activating is not as easy... and, I have read in other messages, you will eventually hit a limit of activations and your program will stop working

    To run Elements on 3 computers you need to buy another license