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Participant
Feb 23, 2018 7:55 PM UTC
Question

Save as pop up box not showing

I am teaching a digital art class using photoshop elements 14 and suddenly one of my students can not save his work. When we try to click save as the regular save as pop up box is not showing. It is also not saving his work. We are using macs. Any help?

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    12 replies

    Jeff Arola
    Community Expert
    Community Expert
    Feb 24, 2018 8:00 PM UTC

    Or maybe your seeing compact Save As dialog?

    In that case click on the down-turned arrow to the right of the Save As name field to get the full size save as dialog back.

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    Participant
    Feb 26, 2018 4:44 PM UTC

    Thank you for responding. Neither of these are working. There is no down

    arrow. Any other ideas?

    Thanks!

    On Sat, Feb 24, 2018 at 12:01 PM, Jeff Arola <forums_noreply@adobe.com>

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    Jeff Arola
    Community Expert
    Community Expert
    Feb 26, 2018 6:46 PM UTC

    What version of macOS is your student using?

    Is it possible you could post a screenshot of what your seeing?

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    Jeff Arola
    Community Expert
    Community Expert
    Feb 24, 2018 7:52 PM UTC

    Could be the Save As dialog is off screen.

    See if resetting the pse 14 editor preferences fixes it.

    Go to Adobe Photoshop Elements Editor>Preferences>General, click on Reset Preferences on next launch and restart the pse 14 editor.

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