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Participant
December 25, 2018
Question

Saving Files

  • December 25, 2018
  • 2 replies
  • 328 views

Does anyone know why I cannot do a save as file and not able to change the file or Photoshop Elements cannot find the file to save?

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    December 25, 2018

    If you are getting this error: Could not complete your request because of a problem parsing the JPEG data

    See here:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    If not, please be more specific about what you are doing, what is happening, and if there are any error messages, exactly what they say.

    hatstead
    Inspiring
    December 25, 2018

    gradym19253650  wrote

    Does anyone know why I cannot do a save as file and not able to change the file or Photoshop Elements cannot find the file to save?

    Please restate the above more elegantly. I don't understand what you are trying to do,

    gradym19253650  wrote

    not able to change the file

    What does this mean?

    gradym19253650  wrote

    Photoshop Elements cannot find the file to save?

    Which command are you invoking for this to happen??

    Participant
    December 26, 2018

    I am using the file tab, click on "save as" then chage the file name and to png format for jpeg format and keep getting error message can't find file. This happens even when I just try to save the file and it says do I want to over write and when I say yes the error message says the file does not exist.

    Since this kept happening I purchased version 19 and you guessed it, say thing is happening.  Looked in the preferences and nothing is changed under files.

    hatstead
    Inspiring
    December 26, 2018

    gradym19253650  wrote

    I am using the file tab, click on "save as" then chage the file name and to png format for jpeg format and keep getting error message can't find file. This happens even when I just try to save the file and it says do I want to over write and when I say yes the error message says the file does not exist.

    Since this kept happening I purchased version 19 and you guessed it, say thing is happening.  Looked in the preferences and nothing is changed under files.

    What happens when you go to File>Save after changing the file name and the file format, not File>Save as?

    Try it on a dummy file.