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J
jamesk75711243
Participant
April 18, 2017
Question

Selecting different printers

  • April 18, 2017
  • 2 replies
  • 649 views

I have Photoshop Elements 14 and two Epson printers installed on a Windows 10 laptop. One is a domestic color printer, the other is an archival wide format printer. I cannot get Photoshop to print to my domestic printer no matter if it is selected under the printer dialogue box in Photoshop and set as the default printer from the Windows 10 settings area. It will always try to print from the archival printer. Domestic printer works fine from other applications like Word so I know it has to be something in Photoshop. Please help!

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2 replies

Dhananjay Sati
Dhananjay Sati
Participating Frequently
April 18, 2017

Hi Jamesk,

Please firstly update Adobe Photoshop Elements 14 to 14.1 .

- Open Adobe Photoshop Elements

- Click "Help"

- Click " Updates"

Secondly , reset the preferences of Adobe Photoshop Elements

- Open Adobe Photoshop Elements

- Click "Edit"

- Click "Preferences"

- Click "General"

- Click "Reset preferences on the next launch"

- Restart Adobe Photoshop Elements & check it

Hope this helps

Thanks

Regards

Dhananjay

    A
    Astonished_Cascade15B9
    Participant
    April 27, 2020

    This has been bugging me on Elements 15 for months - finally found the right combination of words in Google's search function to get me here...

     

    Resetting preferences worked a treat.  Thank you.

     

    (Now, if only Adobe could sort the font/icon scaling out - two options isn't flexible enough...100% is too small and 200% introuces cut off - the product would be spot on :)).

    Dhananjay Sati
    Dhananjay Sati
    Participating Frequently
    April 18, 2017

    Hi Jamesk,

    Thank you for posting in Adobe forums.

    I understand you are facing issue with printing .

    Could you please provide me the following information:

    - Are you using a Windows machine or a Mac?

    - Have you updated your Adobe Photoshop Elements 14 to 14.1?

    - Are both your printers working fine with other applications?

    Regards

    Dhananjay

    J
    jamesk75711243Author
    Participant
    April 18, 2017

    Hi Dhananjay,

    In answer:

    - Are you using a Windows machine or a Mac? Windows

    - Have you updated your Adobe Photoshop Elements 14 to 14.1? No

    - Are both your printers working fine with other applications? Yes

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