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Serial Number issue with Amazon purchase.

Forum|Forum|8 years ago
February 22, 2018
1 reply
1157 views

I purchased Adobe Photoshop Elements 2018 & Premiere Elements 2018 STE [Mac Download] - No Subscription Required

Serial Number: PEPEP3-xxxx-xxxx-xxxx-xxxx

There are numbers in the serial. x'd out for this post.

I can not enter this serial number into the product.

Now what?

I spent 1.5 hours waiting on CHAT to respond. Then came here.

Thanks in advance.

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Correct answer 99jon

See if this helps.

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99jonCorrect answer

Legend

See if this helps.

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ralphp96845248Author

Participant

...and that worked. Someone might want to tell Amazon that "Serial Number" = "Product Code".

Thank you sir...