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Participant
November 22, 2017
Question

Serial Number Issues with Photoshop Elements 7

  • November 22, 2017
  • 1 reply
  • 971 views

I recently replaced my laptop and have lost my Photoshop Elements 7 installation CD, I still have the serial number though. I am pretty sure it was registered, just not 100% sure on what account.

Today, I tried downloading Photoshop Elements 7 through the link along the adobe website.

After downloading, and upon opening the program, the serial number window comes up.

I enter my serial number but it says that it is incorrect.

I have checked it multiple times and have a physical copy of the SN sticker and proof of purchase via Amazon.  The numbers I entered, are correct, but it is not letting me onto the program.

Hope to hear back soon, thanks.

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    November 23, 2017
    Participant
    November 23, 2017

    No but thanks for responding.

    John T Smith
    Community Expert
    Community Expert
    November 23, 2017

    I don't know the age of PE7, but you MAY be caught up in the activation server issue described in the link below

    CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929