Serial number PSE 9

Forum|Forum|6 years ago
February 2, 2020
1 reply
940 views

Hi there,

I would like to install an old version of pse. I already purchased this in 2011 via adobe online store.

Now, I can´t find the serial im my online account.

can someone help?

w/regards

Michael

This topic has been closed for replies.

D

DeanUtian

Community Expert

If it is not in yoour account when you log into Adobe, it may mean it has not been registered.

Below is a page with various ways to get a serial number of a purchased Adobe product:

https://helpx.adobe.com/au/download-install/kb/find-serial-number.html

L

Lengen1971Author

Participant

Hi there,

and thanks for your advice.

Sure I have an Account and I bought the software within this account on the adobe online store.

Only point #2 is nearly appropriate to my problem, but, under the the Order History->Plans it says No Purchases found. But I did, I have invoice and ordering number and paying details.

May you have additional ideas?

Thanks a lot and with best regards

Michael

John T Smith

Community Expert

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
--next 2 instruction lines added per ACP linsims
-click the chat icon at the bottom right of the page to open a chat session
-type AGENT into the chat window to connect directly to a CSR rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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