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Centaur54
Centaur54
Participant
Mar 11, 2019 5:00 PM UTC
Question

Slideshow Themes in Elements 2019

When I try to create a slideshow in Elements 2019, It takes me to the slideshow screen but then tells me that I don't have any themes installed. it suggest reloading the program to install the themes. I tried this but still no go.

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4 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Mar 12, 2019 4:25 PM UTC

Try resetting the Organizer's preferences.  Hit Shift+Ctrl+Alt immediately upon launch of the Organizer and confirm deletion of the settings file. (The confirmation dialog may get hidden behind the Home Screen, so watch out for a flashing icon in the task bar.)

If that doesn't work, you should probably report the problem to the MSFT Insider program.

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Centaur54
Centaur54Author
Participant
Mar 13, 2019 2:39 PM UTC

Thanks for your input. The ShiftCTRLALT gave me the reset option. However, it did not resolve the issue.

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Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Mar 11, 2019 8:53 PM UTC

What OS are you using?

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Centaur54
Centaur54Author
Participant
Mar 12, 2019 2:00 PM UTC

I'm using Window 10 Preview built 18353. I checked under ProgramData/adobe/17 and all the files are there. I loaded the program on my laptop with normal Windows 10 and everything worked fine. Must be something in the register that's not point to the correct location for the themes 

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