"Something prevented the text engine from being initialized" elements 12

I keep on getting the error message "something prevented the text engine from being initialized" in Photoshop Elements 12.  I have already uninstalled then reinstalled the entire program software, and after a couple of uses, get the same message again.  As I don't feel like having to reinstall the program repeatedly, can anyone suggest what is going wrong - this is a PC using Windows 10.