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Participant
Apr 18, 2023 10:16 AM UTC
Question

Something went wrong error code 10002 photoshop elements

This keeps popping up and is a real pain. I have to Force Quit - I am on Ventura...went through steps with tech rep on how to force quit processes in activity monitor, but it's still happening, and there's a red bell in the upper right of my window 😞 part of the error message says, "Error code 10002: Internal command failed to apply updates" Errrgg. help

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2 replies

MichelBParis
Legend
Apr 18, 2023 4:31 PM UTC

I don't know anything about Macs, but I have found this tech doc:

https://helpx.adobe.com/in/photoshop-elements/kb/troubleshoot-automatic-updates.html

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Participant
Apr 18, 2023 8:30 PM UTC

thank you friend,  i should have mentioned that i tried that solution already to no avail 😞

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