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Participant
Feb 20, 2023 11:15 PM UTC
Question

Sudden request to enter serial number

I've been using Photoshop Elements for quite some time.  Cu=rrenly using Elements 22.  Suddenly I'm being asked to sign in and enter the serial number; I no longer have that information, so I can't access the program!  What do I do???

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2 replies

Legend
Feb 21, 2023 10:05 AM UTC

Losing the serial number may be very serious. That's what you actually paid for, and you're likely to need it again. I hope it is in your Adobe account.

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Greg_S.
Community Expert
Community Expert
Feb 20, 2023 11:38 PM UTC

If you purchased the program from Adobe, click here and the link will take you to the Products page of your Adobe.com account. There you will find download links for your registered products and the serial numbers for each.

For further serial number help, click here.

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