Thumbnails are hourglass but photo shows if enlarged

Forum|Forum|5 years ago
December 1, 2020
1 reply
1575 views

I have over 55,000 photos in PSE 2018 Organizer without issue but lately all the photos I add are only showing hourglass image for their thumbnails. The full size images are fine and I can use all PSE functions. The "update thumbnail" under the edit pull-down does not help. I am using Windows 10. Any suggestions on how to fix the problem would be greatly appreciated.

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Correct answer jeffryl58173333

Any ideas on a solution?

Using their online chat, Adobe was able to find me a solution. Simply go to File/Manage Catalogs/Repair and an error message was presented about an error in the thumbnail cache. Answering yes to delete the cache and rebuild it solved the problem.

MichelBParis

Legend

Let's start with checking the size in pixels of those images?

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

J

jeffryl58173333Author

Inspiring

The jpg files range in size from under 1 MB to about 10 MB with pixel counts from 2 to 20 M-- nothing larger than I have already running successfully.

J

jeffryl58173333Author

Inspiring

Any ideas on a solution?

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