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Bruce5E40
Participant
October 30, 2022
Answered

Topaz Gigapixel AI plug-in

When I try to run Gigapixel AI 6.2.2 from File > Automation Tools I get the following error:

"Could not complete the Topaz AI command because of a program error".  Any ideas?

 

Thanks

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Bruce5E40Correct answer
Participant
November 13, 2022

version 19.0 with Win 10 pro.  I have since contacted Topaz and they tell me that Gigapixel does not integrate with Elements so looks like I am out of luck.  Thank you for responding.

 

Bruce

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2 replies

Medha_Sharma
Adobe Employee
Medha_Sharma
Adobe Employee
November 8, 2022

Hello @Bruce5E40,

 

Can you please share the version of Elements with which you're facing this issue? Also, please mention your OS details.

 

Regards,

Medha

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Bruce5E40AuthorCorrect answer
Participant
November 13, 2022

version 19.0 with Win 10 pro.  I have since contacted Topaz and they tell me that Gigapixel does not integrate with Elements so looks like I am out of luck.  Thank you for responding.

 

Bruce

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