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waylander689
Participant
February 9, 2019
Answered

Transfer Older version of PSE to another person.

  • February 9, 2019
  • 1 reply
  • 517 views

I recently updated my version of PSE from 13 to 19. I want to give the older version to my son. Adobe seems to imply that if I transfer a license of one version , I will lost rights to all of them. After all I bought and paid for both versions, they should be handled separate. It seem unreasonable that outdated software cannot be transferred to another person. Can someone help me with this.

Also can one license of PSE be run on two of my computers?

Thanks

This topic has been closed for replies.
Correct answer John Waller

Did you buy an upgrade version from 13 to 2019? Or did you buy a new full version of 2019? That makes a big difference.

Upgrading means you’ve still got one license. You upgraded your version 13 license so your 2019 serial number relies on your version 13 serial number. In that case, you cannot transfer your version 13 serial number to someone else because you still need it whenever you need to reinstall 2019.

Buying a full version of 2019 - not an upgrade - means you have two separate licenses and you can transfer your version 13 serial number to someone else.

Also can one license of PSE be run on two of my computers?

  • You can install the software on as many computers as you like
  • Of those installations, a maximum of two can be activated for use at any time. You can toggle activations between computers via Help > Sign In / Sign Out at any time
  • Of the two activated installations, you can only use one at a time

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
February 9, 2019

Did you buy an upgrade version from 13 to 2019? Or did you buy a new full version of 2019? That makes a big difference.

Upgrading means you’ve still got one license. You upgraded your version 13 license so your 2019 serial number relies on your version 13 serial number. In that case, you cannot transfer your version 13 serial number to someone else because you still need it whenever you need to reinstall 2019.

Buying a full version of 2019 - not an upgrade - means you have two separate licenses and you can transfer your version 13 serial number to someone else.

Also can one license of PSE be run on two of my computers?

  • You can install the software on as many computers as you like
  • Of those installations, a maximum of two can be activated for use at any time. You can toggle activations between computers via Help > Sign In / Sign Out at any time
  • Of the two activated installations, you can only use one at a time
    W
    waylander689Author
    Participant
    February 11, 2019

    Thanks for taking the time to answer. I did buy a complete version of PSE 19 so I'm good to go. You have been very helpful.

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