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mike_4768
Participant
Sep 27, 2024 10:28 PM UTC
Answered

Transfer pre-installed PSE 10 program

I purchased an HP desktop that came with Elements 10 pre-installed.  I can't find any serial number or key code.  Can this program be transferred to a new PC?

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John Waller
John WallerCorrect answer
Community Expert
Sep 27, 2024 11:50 PM UTC

Pre-installed software is normally OEM licensed and tied to the PC it came with. OEM software is not transferable.

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4 replies

mike_4768Author
Participant
Sep 29, 2024 12:33 PM UTC
No...my computer was purchased new and now, like me, is old!  I plan on getting a new computer soon and will purchase a new program as well but wanted keep the old one while I transition into all the new features.  Thanks for your response.
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mike_4768Author
Participant
Sep 29, 2024 12:28 PM UTC
Thank you John.
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John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
Sep 27, 2024 11:50 PM UTC

Pre-installed software is normally OEM licensed and tied to the PC it came with. OEM software is not transferable.

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    Glenn 8675309
    Glenn 8675309
    Legend
    Sep 27, 2024 10:39 PM UTC

    Give what little information you provided I would have to say right now it would be nearly impossible for you to transfer over to another computer.  BEFORE YOU:  LOGOUT / DEACTIVATE IT.

    That's a good question.   does it show up in your Adobe account with a serial number?    I originalloy got PSE 10 I think, when  it was bundled with a flat bed scanner- but it came on a dvd with a little card with a redemption code.  

    Since it came preinstalled, there are probably some issues with liscensing-   If it was installed on the computer when it was first made (or when you bought it, I'm guessing used) it's been over 10 years-   If it is a brand new computer- the sellers did you a disservice by installing such an old program.

    I guessing it was a used computer- since PSE is very old.    

    Honestly: you would be better off by forgetting about it and try out pse 2024 for 30 days free.

    https://www.adobe.com/products/photoshop-elements/free-trial.html

    Please try the trial version for two or three weeks before you make any decisions about making a purchase- if you buy it at full price you are looking at $99- which can be a bit spendy for some users. 

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