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deniso51201031
Participant
April 4, 2018
Question

Transfering Adobe software to a new computer

  • April 4, 2018
  • 1 reply
  • 261 views

How do I transfer Photoshop Elements and Premium to my new computer...Windows 10? The software was purchased as a pre-loaded package with the old device around 15 years ago...operating system XP and sold without access codes. I would now like to transfer the program and my files to a new computer. Are you able to assist?

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1 reply

John T Smith
Community Expert
Community Expert
April 4, 2018

Programs do not transfer, you must do an install

-kglad links in reply #1 here https://forums.adobe.com/thread/2440696 to download program installers

--ignore the original question, you need to go to kglad's links in reply #1

-you will need to enter your original serial number during install for non-Cloud programs

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

- includes link to your Adobe account to check for registered serial numbers

- when you find your serial number(s) write them down and put in a desk drawer

15 year old programs will probably not install on Windows 10

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so