Skip to main content
deniso51201031
deniso51201031
Participant
April 4, 2018
Question

Transfering Adobe software to a new computer

How do I transfer Photoshop Elements and Premium to my new computer...Windows 10? The software was purchased as a pre-loaded package with the old device around 15 years ago...operating system XP and sold without access codes. I would now like to transfer the program and my files to a new computer. Are you able to assist?

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 4, 2018

Programs do not transfer, you must do an install

-kglad links in reply #1 here https://forums.adobe.com/thread/2440696 to download program installers

--ignore the original question, you need to go to kglad's links in reply #1

-you will need to enter your original serial number during install for non-Cloud programs

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

- includes link to your Adobe account to check for registered serial numbers

- when you find your serial number(s) write them down and put in a desk drawer

15 year old programs will probably not install on Windows 10

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices