Transferring Organizer File from Photoshop Elements Org 7 to Organizer 2024 - CRASHES EVERYTIME

Forum|Forum|1 year ago
April 27, 2024
12 replies
594 views

I am trying to transfer my organizer file from one computer to another. My new computer would not support my old orgnaizer program so I updated to 2024. The program crashes everytime I try to restore the file. I run a small business from home and I can't get up and running till this is fixed. PLEASE HELP!

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Greg_S.

Community Expert

How are you trying to import it? You should be using the File>Backup and Restore function. See this HelpX article for more details.

G

gwenm30114861Author

Participating Frequently

I did as the article stated -- A full backup. Then I transferred that file to my new computer and did restore. It starts restoring and crashes at about 10% completion or less. I am not using an external drive but transferred the file to my hard drive of the new computer. My backup is very large -- I have 61,460 items in it.

Any ideas for me??? Thanks so much in advance.

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gwenm30114861Author

Participating Frequently

Not sure what information would be helpful -- but I backed up the file from Organizer 7 and have it on my new computer and can start importing it, but it crashes each time I try.

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