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marcels48421971
Participating Frequently
Aug 27, 2023 11:26 AM UTC
Answered

Tried to install PSE 2019 on my new Mac - no chance!

Hey, 

 

My god old MacBook Pro 2016 died a few weeks ago so I needed to replace it. Sadly I did not manage to install Photoshop Elements on my new MacBook Pro 2023 14" M2 Pro, 16GB RAM, Ventura 13.2.1.

 

I downloaded the installer from my Adobe Account. While installing the software, it said „Adobe Elements 2019 Organizer" ist beschädigt und kann nicht geöffnet werden. Es empfiehlt sich, das Objekt in den Papierkorb zu bewegen."

No matter if I put the file into trash bin or not, the installation continues. 

Afterwards, I tried to open the Photo Editor - it said "Your application install seems to be damaged,

Please reinstall the application."

 

Reinstalling did not change anything. After reading some threads in this community, I used the CC Cleaner to deinstall all files and install it again - did not work. 

 

Please tell me how I can use the product I purchased on my new Mac! 🙂 

 

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Glenn 8675309
Glenn 8675309Correct answer
Legend
Aug 28, 2023 11:47 PM UTC

No, there is no way to make it work.   It has 32  bit parts in it, and MAC killed off any app that has 32 bit stuff in it with Ventura. 

Here's a link to a free 30 day trial for PSE 2023- which will work with ventura:

https://www.adobe.com/products/photoshop-elements/download-trial/try.html

14 replies

Jeff Arola
Community Expert
Community Expert
Aug 29, 2023 2:29 AM UTC

Here is the Adobe KB about compatibilty with macOS Catalina 10.15, the first macOS that Apple deprecated 32 bit applications. So after Catalina came Big Sur, Monterey and your Ventura, none of which can run 32 bit applications.

https://helpx.adobe.com/photoshop-elements/kb/elements-mac-64bit-compatibility.html

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kglad
Community Expert
Community Expert
Aug 27, 2023 1:34 PM UTC

you aren't using a compatible os. https://helpx.adobe.com/photoshop/system-requirements/2019.html

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marcels48421971
Participating Frequently
Aug 27, 2023 2:05 PM UTC

Thanks. I thought PSE 2019 is not to old. Is there no chance to make it work? 

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kglad
Community Expert
Community Expert
Aug 27, 2023 2:11 PM UTC

that i do not know. and i agree, pse 2019 seems like it should work on ventura.

 

i would post in the photoshop elements forum and see if the experts there can give you advice.

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