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jennyv51620
jennyv51620
Participant
October 6, 2018
Question

Trouble importing photos from iPhone

  • October 6, 2018
  • 1 reply
  • 405 views

I have 1,800 photos/videos that I want to import from my iPhone to Adobe Photoshop Elements.  But when I try to import (from camera or card reader) it only finds 34 files.  Am I missing something?

    This topic has been closed for replies.

    1 reply

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    October 8, 2018

    Hello,

    Could you please share which version of Photoshop Elements are you using?

    Request you to refer to the following links as well:

    Cannot work with HEIC/HEVC files captured in iOS devices | Elements 2019

    Photoshop Elements supported file formats

    Thanks,

    Medha

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