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Nightjockey
Participant
August 11, 2021
Answered

Trouble installing

  • August 11, 2021
  • 1 reply
  • 116 views

I have recently bought a new computer and have tried reinstalling PSE 13. I am getting an error message sayng the Activation code is already in use. I can't access my old computer any longer.

 

How can I get passed this problem? I have looked on the web and cannot see any way of deactivating the software on old computers.

 

Thks

This topic has been closed for replies.
Correct answer hatstead

You need to contact Adobe directly for this. Here are phone numbers:

Reach us by phone (adobe.com)

You can also initiate a chat session if you prefer:

Adobe Help Center

Scroll down to "Contact Us"\

 

1 reply

hatstead
hatsteadCorrect answer
Inspiring
August 11, 2021

You need to contact Adobe directly for this. Here are phone numbers:

Reach us by phone (adobe.com)

You can also initiate a chat session if you prefer:

Adobe Help Center

Scroll down to "Contact Us"\