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Nightjockey
Nightjockey
Participant
August 11, 2021
Answered

Trouble installing

  • August 11, 2021
  • 1 reply
  • 118 views

I have recently bought a new computer and have tried reinstalling PSE 13. I am getting an error message sayng the Activation code is already in use. I can't access my old computer any longer.

 

How can I get passed this problem? I have looked on the web and cannot see any way of deactivating the software on old computers.

 

Thks

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Correct answer hatstead

You need to contact Adobe directly for this. Here are phone numbers:

Reach us by phone (adobe.com)

You can also initiate a chat session if you prefer:

Adobe Help Center

Scroll down to "Contact Us"\

 

1 reply

hatstead
hatsteadCorrect answer
Inspiring
August 11, 2021

You need to contact Adobe directly for this. Here are phone numbers:

Reach us by phone (adobe.com)

You can also initiate a chat session if you prefer:

Adobe Help Center

Scroll down to "Contact Us"\

 

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