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Known Participant
Feb 9, 2024 8:46 PM UTC
Question

Trouble Installing Alien Skin's Eye Candy 7

I'm running macOS Ventura 13.6.4 and using Adobe Photoshop Elements 2023. I'm trying to install a trial of Eye Candy 7 but each time I create a test file in PE the Alien Skin filter fails to show up. I have installed the entire Alen Skin folder in the plug ins folder.

 

The test type has been 'simplyfied' in order to apply an Eye Candy effect but, as I said, the filter fails to show for selection.

 

I think I'm missing a step somewhere. Any chance someone can help me out before the trial period ends?

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1 reply

Jeff Arola
Community Expert
Community Expert
Feb 9, 2024 10:12 PM UTC

Is your Mac using an Intel or Apple Silicon Processor (M1, M2 or M3)?

You can find out by going to Apple>About This Mac

 

I did the below test install on a Intel macOS Catalina 10.15.7 system running Photoshop Elements 2021

 

I would first unistall Eye Candy by going to Applications/Exposure Software

then running the Eye Candy 7 Uninstaller.app

 

Next run the Eye Candy installer and in the screen that says Host Selection click on Custom Plug-in Location.

 

Then where it says Install Plug-In to, click Browse and set the path to /Applications/Adobe Photoshop Elements 2023/Support Files/Plug-Ins

 

 

 

Photoshop elements 2021 with the Eye Candy filter working

 

 

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