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Participant
December 26, 2017
Question

Trouble installing Elements 2018 on Mac

  • December 26, 2017
  • 1 reply
  • 217 views

I am trying to download Elements 2018 on my Mac (has High Sierra operating system).  It downloads, but when I open the installer it says Elements 14, and my serial number will not work.  Error message that the serial number doesn't match the product.  I am sure that the download is 2018 - it says this as it is downloading.  What to do???

Thanks.

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    December 26, 2017