Trying to Backup Organizer

Forum|Forum|5 years ago
May 13, 2021
1 reply
1129 views

I have manged for 17 years to backup my Organizer, but now have a major problem. It saves 97% and then simply stops as I try to save it to external hard drive.

Have tried for 3 weeks now. I have 127,000 pictures and this represnets my photographic career as a semi-pro photograher. It is 17 years of work, and I need it fand Albums for my website etc.I need to transfer to a 2tb laptop as I am running out of space.

I think it might be to do with the cloud or OneDrive, neither of which I know about, nor need, but do not know what to do. I cannot really bring my laptop to a file specialist as it takes 6 hours to reach the stage of 97% and then just stops. I would be grateful for any advice. Thank you (from the UK).

This topic has been closed for replies.

MichelBParis

Legend

I have manged for 17 years to backup my Organizer, but now have a major problem. It saves 97% and then simply stops as I try to save it to external hard drive.

Have tried for 3 weeks now. I have 127,000 pictures and this represnets my photographic career as a semi-pro photograher. It is 17 years of work, and I need it fand Albums for my website etc.I need to transfer to a 2tb laptop as I am running out of space.

I think it might be to do with the cloud or OneDrive, neither of which I know about, nor need, but do not know what to do. I cannot really bring my laptop to a file specialist as it takes 6 hours to reach the stage of 97% and then just stops. I would be grateful for any advice. Thank you (from the UK).

By @IAN JULIAN

Ian,

Did you read my answer in your previous post?

https://community.adobe.com/t5/photoshop-elements/i-depend-on-this-as-a-photographer-what-does-this-mean-i-am-trying-to-trace-a-picture/m-p/12023911#M69593

I

IAN JULIANAuthor

Inspiring

Thank you very much. No, I did not see your message. Sometimes this forum
does not notify when there is an reply, but thank you.

Although I know all about Organizer, having used it for 17 years, I am no
good and ignorant at computers and files. This is so important to me, I am
afraid of losing so much - I last backed up in October 2020, so have 6
months of work in Organizer, where I have been redoing it all for my
business!

It may be an idea for me to go and see a computer expert with your answer.
If I play around with it, I might lose it all. This week it did happen on 2
of my laptops - it would not open, which caused consternation. The old
trick of switching on and off the laptop solved that.

It no longer tells me a file is missing -it merely stops 'Responding' at
97%.

I see an 'iCloud' feature, and have been tempted to untick everything and
see what happens, but thought it too risky, as I did not know what I was
doing.

I have 3 laptops, including the new one, and they are all connected via the
cloud - whatever that is.

Thank you for your help.

Ian

www.natureandpictures.com

Sunny Bournemouth

MichelBParis

Legend

Let me insist on the fact that in your situation it is urgent to create a backup, even if it does not cover 100% of your files. I mean, if you can relatively easily backup everything except the files stored in your iCloud folder, you'll feel much safer and ready to follow the second step of restoring that iCloud part of your library.

1 - You don't need to be an expert in computer or operating system management, you only need to use your familiar organizer tools and the usual Windows Explorer functions to copy folders.

2 - The principle will be to work on a catalog folder copy leaving the original present catalog unchanged.

3 - The workflow will take great care NOT to delete or lose anything in your media files either.

There will be two distinct procedures.

- The first one, which you can start immediately, is to create the catalog copy, to remove all files of your iCloud folder from that catalog copy WITHOUT deleting any media file. From your description I am pretty sure you'll be able to create your backup as usual. I am curious to know how many files you have in that iCloud folders. I suppose it's a small part of your whole library.

- The second part will be to go back to the original catalog and to work on the iCloud folders to find what is wrong in some files and which blocks your global backup. I am confident that we can find together which files are corrupt or not supported and to remove them from the original catalog (NOT from the disk and Cloud). That part will need various trial and error tests. Then you will be able to run the full backup process on the corrected original catalog including the valid files in the iCloud folder.

So, don't waste time, immediately find your catalog folder - menu Help >> System Info - and copy it elsewhere on your computer, for instance along with the original in the same master folder. Now you have a copy (= a backup) of the catalog itself.

To use that new catalog, locate the file named 'catalog.pse19db' and double click on it to open the organizer with that catalog.

Now, your job will be to delete all files in the iCloud folder - from catalog, NOT from disk. Since deleting a big number of files (several thousands) at the same time takes a long time and may even abort, try deleting batches of max 500 files.

When you have deleted all those files from the catalog (this may take a few hours) you can launch the backup process and let it run at night for instance.

I am waiting for your feedback for more suggestions.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.