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courtneyr75636016
Participant
February 5, 2017
Question

Trying to install Elements 15

  • February 5, 2017
  • 1 reply
  • 176 views

When trying to launch initialisation keep getting error message 'installer failed to initialise'.  can anyone advise.  thanks

Message was edited by: Moved to PS Elements forum from the PS forum.

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    February 7, 2017

    Which OS are you working on?

    Try updating Adobe Application Manager from

    Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

    Now try installing Photoshop Elements. Let us know if issue still persists.

    Thanks,
    Anwesha