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R
rhondab86827813
Participant
March 8, 2022
Answered

Trying to print a page size Half Letter (8.5 x 5.5)

  • March 8, 2022
  • 1 reply
  • 391 views

I got a new windows 11 computer. I installed PSE 2019 on to it. I do not have the same Page size options as I had on my Windows 10 computer. I need to print a card that is in PSE 2019 on paper that is 8.5  x 5.5   Why is that option not available with windows 11? Is there another way of printing this card?

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Correct answer rhondab86827813

Greg_S. I talked with someone from Epson and they helped me instal a new driver and that worked. Thanks for your help.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 8, 2022

Have you tried printing from both the Organizer and Editor? 

Have you installed the software driver from the printer manufacturer's website?  Do they have a Windows 11 compatible driver for your printer?

Can you select the card size from other software?

R
rhondab86827813Author
Participant
March 8, 2022

Thank you for responding. 

Yes I have tried printing from both. The Organizer wont open the print option and the Editor will open to print but only gives me 5 choices for paper size and there is no "user defined". 

I will look into the printer driver. 

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