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Greg261660926qv3
Participant
September 17, 2022
解決済み

Trying to update my Adobe Photoshop Elements but update stops "win10 browser not up to date"

  • September 17, 2022
  • 返信数 4.
  • 362 ビュー

Running Win 10, default browser is Google Chrome, MS Edge installed and upto date, but I continue to get and error every time I try to update Photoshop Elements "you have a new update", when I click on install now I get this message: "your browser or operating system is no longer supported.  You may need to install the latest updates to your operating system"  MSOS win10 updated (just instlalled an update last night!)

このトピックへの返信は締め切られました。
解決に役立った回答 Greg261660926qv3

As I stated above, after installing Creative Cloud I am no longer being asked to update.  When I select Elements Help, updates is grayed out.  Since Elements v2020 is no longer supported I suspect this is the best I will get.

返信数 4

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
September 17, 2022

You may need to install the Creative Cloud application before updating Photoshop Elements:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

I had to install it to be able to install PSE 2018 on Windows 10.

 

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Greg261660926qv3作成者
Participant
September 18, 2022

I tried your suggestion and it looked like that would solve the issue i.e. update from 8.0 to 8.2.  But after the installation creative cloud ap. my elements still shows v8.0.  But I and no longer getting the "need to update" notice.

I will see how it goes.

Thanks for your suggestion.

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Greg261660926qv3作成者解決！
Participant
September 25, 2022

As I stated above, after installing Creative Cloud I am no longer being asked to update.  When I select Elements Help, updates is grayed out.  Since Elements v2020 is no longer supported I suspect this is the best I will get.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
September 17, 2022

What version of Photoshop Elements?

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