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jan runee38228930
Participant
January 9, 2019
Answered

Twain for elements 19 and win-7 64-bit??

  • January 9, 2019
  • 2 replies
  • 824 views

I cannot find the scanner in the program and it has something to do with having to transfer or download a twain file to the plug-in system. This has gone well with previous versions of the program and 32-bit system, but I now have win-7 64-bit and have trouble figuring this out.



Is there anyone here who has experience with this and can give me some help?

    This topic has been closed for replies.
    Correct answer hatstead

    https://forums.adobe.com/people/jan+runee38228930  wrote

    I have Canoscan 4200F and I called Canon support and they told me that they hadn´t made any updates for elements since 2015 for this scanner, so I had to search for any solution with Adobe. I can´t find the scanner in "import" on editor or organizer.

    The work-around is to scan with the software that came with the scanner, save the file in a folder, then open the file in PSE and proceed.

    2 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    January 9, 2019

    What make and model scanner do you have?

    There is no Twain for 64 bit windows applications, so no Twain plugin from adobe for pse 2019 since it's a 64 bit program.

    In the pse 2019 Editor look under File>Import>WIA.

    pertains specifically to photoshop, but most also applies to photoshop elements.

    Use the TWAIN scanner plug-in

    J
    jan runee38228930Author
    Participant
    January 9, 2019

    I have Canoscan 4200F and I called Canon support and they told me that they hadn´t made any updates for elements since 2015 for this scanner, so I had to search for any solution with Adobe. I can´t find the scanner in "import" on editor or organizer.

    hatstead
    hatsteadCorrect answer
    Inspiring
    January 10, 2019

    https://forums.adobe.com/people/jan+runee38228930  wrote

    I have Canoscan 4200F and I called Canon support and they told me that they hadn´t made any updates for elements since 2015 for this scanner, so I had to search for any solution with Adobe. I can´t find the scanner in "import" on editor or organizer.

    The work-around is to scan with the software that came with the scanner, save the file in a folder, then open the file in PSE and proceed.

    hatstead
    hatstead
    Inspiring
    January 9, 2019

    See this:

    TWAIN is not installed with Photoshop Elements 11

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