Skip to main content
Dave286026184jrd
Participant
Mar 10, 2024 10:06 PM UTC
Answered

Two images downloaded from camera.

When downloading raw files from camera to photoshop elements, two files of the same image are in Organizer. Why two?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Greg_S.
    Greg_S.Correct answer
    Community Expert
    Mar 11, 2024 6:08 PM UTC

    Take a look at this discussion which discusses a similar problem.

    View reply

    6 replies

    Greg_S.
    Community Expert
    Greg_S.Community ExpertCorrect answer
    Community Expert
    Mar 11, 2024 6:08 PM UTC

    Take a look at this discussion which discusses a similar problem.

    Translate
    Dave286026184jrdAuthor
    Participant
    Mar 11, 2024 9:37 PM UTC

    That was it.  Thanks for your help Greg.

    Translate
    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    Mar 11, 2024 3:58 AM UTC

    What is the source and format of the files?  Are you sure you have not downloaded a raw and jpeg file?  If you used the Adobe Photo Downloader to import the files from your camera, there is a setting to stack the jpeg and raw files together, so you only see one of the (same) files in the grid.  If you turned off that setting, you will see two (almost) identical thumbnails.

     

    If you turn on the display of Details (Ctrl+D), and filenames from the View menu, it may be easier to figure out what has happened. 

     

    One other possibility is that the APD has downloaded duplicates of your files from your camera or other device.  I will have more to say about this if my other suggestions have not answered your question.

    Translate
    Dave286026184jrdAuthor
    Participant
    Mar 11, 2024 1:52 PM UTC

    I'm using a Canon 70D.  I have a local copy of Photoshop Elements and use Organizer to connect to the camera and download the files.  I removed the memeory card and looked at the files in Windows Explorer.  There is only one .CR2 file per image.  No JPEGs.  The downloaded files are xxxx.CR2 and xxxx-1.CR2 per image.

    Translate
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Mar 10, 2024 10:50 PM UTC

    One is the image file.  The other is the information about what adjustments have been made to the image file.

    Translate
    Dave286026184jrdAuthor
    Participant
    Mar 11, 2024 1:30 AM UTC

    I'm not sure. This is the first time this has ever happened.  Both images look identical and the metadata is exactly the same.  To the best of my knowledge, no processing has been done automatically on the file(s) during the download. 

     

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices